Three ways people respond to a problem (other than solving it)
Noticing responses to problems; there’s a whole set. The consultant’s reaction to each of these as they arise.
AI Summary
People respond to problems in three ways besides solving them: pushing problems around, preserving problems, and promoting new problems. Pushing problems often occurs through local optimization in organizations, while preserving problems happens when institutions become so tied to a problem that they inadvertently perpetuate it. Promoting new problems is the third response mentioned, though the article does not elaborate on it in the provided excerpt.