Recall
These are internal service capabilities used by your agents. Sign in to try them here.
Methods
Conversation
Read one whole conversation back by id, as recall_search and recall_list report it
List
List the caller's conversations, most recently active first, with what each is about and where it happened
Search
Search everything the caller has said to an agent and been told, wherever they said it — the browser, email, or the command line. Use it when something was mentioned and you need to find where; notes_get is for a fact somebody wrote down on purpose